There are 44 frequently asked questions and answers.

General Information

Why choose Wellness Kliniek?

Since it was founded in 1996, the Wellness Kliniek in Belgium has been one of the leading aesthetic surgery clinics in Europe. At our clinic you always receive honest advice and the consultation takes place with the doctor that will treat you. We do not work with consultants or salespeople. Only the treating doctor can provide you with honest and complete information about the treatment that is most suitable for you, as well as the final result you can expect. Belgium is extremely well known for medical travel thanks to an attractive price/quality ratio. Many of our patients originate from abroad. They opt for our next-day-surgery formula: the consultation and operation on consecutive days. You can book all your appointments, consultations, treatments and operations online. So you can choose the date that suits you best.

How can I make a reservation?

It's easy to book your appointment for a consultation and/or treatment online. You can upload photos and your medical data. This enables your surgeon and anaesthetist to properly plan for the intake.

Coming from abroad? If so, opt for our Next-Day-Surgery service. Your consultation and operation or treatment can be performed on consecutive days.

Please refer to our contact page for additional options.

 

Is there a Quality Policy for the Wellness Kliniek?

Quality care is paramount at the Wellness Kliniek. With us you are guaranteed top quality. This is important before, during, as well as after your treatment. The Wellness Kliniek adopts a formal quality system.

Can I choose my surgeon?

We select the best doctor for you for your operation or treatment. Every doctor/surgeon has his/her particular sub-specialties in the aesthetic field. We measure quality care and satisfaction of the end result achieved by each doctor at the Wellness Kliniek. We recommend you the doctor-specialist with the most expertise. We only propose the doctor who has obtained the highest satisfaction scores for a particular procedure. Our Intelligent 'My Wellness Kliniek' online Wizard ensures you are allocated the very best doctor.

How to get to the Wellness Kliniek Barcelona?

The nearest international airports are as follows: El Prat Airport (Barcelona): approximately 30 minutes by car. Gerona Airport (Costa Brava): approximately 57 minutes by car. Reus Airport (Tarragona): approximately 2 hours by car.

If you are travelling by train, you can find more information about timetables and routes at www.tmb.cat/en.

You can easily access the property by car from major motorways such as the C-58, C-16 and AP-7.

The address of the clinic is: Carrer de Marconi, 72, 08191 Rubí, Barcelona, Spain

Do you offer promotions?

Regularmente, el Wellness Kliniek ofrece promociones de precios para ciertos tratamientos. ¡Suscríbete a nuestro sitio web para enterarte de nuestras promociones! El precio promocionado sigue siendo válido durante dos meses después de realizar tu reserva; de esta manera te garantizamos que podrás reservar una fecha hoy para tener una consulta y tu tratamiento en los próximos dos meses consecutivos. Sin costes adicionales, sin gastos de reserva. La tarifa de reserva se deduce del costo total de tu tratamiento.

Will I get aftercare?

Yes. All patients are visited by their surgeon before being discharged from the clinic and given an aftercare package. This includes their surgeon’s direct telephone number and detailed instructions on what aftercare at home is needed following surgery.

Can I get in contact with my doctor after surgery?

Yes. After surgery you will be given the surgeon’s direct telephone number. The Wellness Kliniek staff will remain at your disposal 24/7 until your complete recovery.

Can I book a hotel nearby the Wellness Kliniek?

Some procedures can be performed on an outpatient basis. This means that you may leave the kliniek the same evening. We advise you to spend the night following your operation close by. In any case you cannot travel any considerable distance and you should not undertake a long journey. It is sometimes necessary to come back for a check up the next day. If you have a long distance to travel, we advice you to book a hotel nearby for you and your companion. After your operation you are not permitted to drive yourself. It is also important that you are supervised by a responsible adult during the first 24 hours after the procedure.

Do you offer a taxi service?

We do not have our own taxi service, but if you require one, our reception staff will be happy to assist you.

Why do I need a companion on the day of my surgery?
Is it obligated to bring a companion with me to the Kliniek for my surgery?

Yes. Our doctors want to be assured of your safety. So report to the reception desk accompanied by your companion, who must come and collect you after your procedure. This is important, otherwise the operation cannot be performed. You may not return home alone after the procedure. Your companion must be a responsible adult over 18 years of age.

Can I access the Internet at the Wellness Kliniek?

Of course! We provide free Wi-Fi.

May I bring someone with me to the consultation?

It is wise to bring your partner or a good friend to the consultation. You will receive a great deal of information and this means you will have someone with whom you can run through the information afterwards.

Do I have to make my own travel arrangements?
How long do I have to stay in Spain?

The general advice to patients coming from other countries is to remain in Spain at least until the day after the operation and then return to their place of residence. In many cases, a follow-up visit is necessary the day after the operation.

Contact

Can I book all my appointments myself online?

Yes. Online bookings via our website allow you to quickly and easily book your treatment by bank card or Internet banking. You can then select the date of your consultation and procedure online. The consultation, both in person and online, costs €60, however consultations at Wellness Kliniek Barcelona are currently free for a limited time.

Can I cancel or change my consultation?

Your payment is non-refundable. You can change your consultation once - up to 48 hours prior to the consultation - with no additional charge. To do so please contact the appointments desk by telephone. In the case of a no-show the booking fee will be automatically charged as a cancellation fee.

May I bring someone with me to the consultation?

It is wise to bring your partner or a good friend to the consultation. You will receive a great deal of information and this means you will have someone with whom you can run through the information afterwards.

Can I book my procedure right after my consultation?

Yes. You can do so at the reservation desk.

Can I also book my operation online?

Yes. Once you get home after your consultation, you can easily book via our website. You can make an appointment and select an available date for your surgery. Most people choose to pay the booking fee and remaining amount due online. This means you can rest assured everything is in order for the operation and you can arrive on the day of your surgery at ease.

Why do I need a companion?

It is for your own safety. You could unexpectedly feel faint after a procedure. It is important that someone is with you. There will be no surgery if you do not have your companion by your side when arriving at the Wellness Kliniek for your surgery.

Does my companion also have to bring me to the Kliniek?

Yes. Our doctors want to be assured of your safety. So report to the reception desk accompanied by your companion, who must come and collect you after your procedure. This is important, otherwise the operation cannot be performed. You may not return home alone after the procedure. Your companion must be a responsible adult over 18 years of age.

Payments

Do I have to pay a deposit to book an operation?

Yes. Your procedure can only be scheduled after we have received your booking deposit. The booking fee is deducted from the total amount of the procedure.

Can I pay for my operation in cash?

Important! Please note that, in accordance with the law, we can only accept a maximum of 1,000 euros in cash.

Can I pay by bank transfer?

Yes, you can pay both the reservation and the full payment for your surgery by bank transfer. We can propose a date for your surgery after consultation or by telephone. Please note that this date will only be guaranteed once we have received payment for your reservation. Please also note that payments made by bank transfer can sometimes take several days to become effective so we recommend that payment is made well in advance to avoid unforeseen circumstances.

The IBAN bank account number for bank transfer Wellness Kliniek Barcelona is ES58 0182 8659 2002 0007 9826. Please give name of patient + date of surgery as description when transferring.

IBAN: ES58 0182 8659 2002 0007 9826
BIC: BBVAESMMXXX
WKSP Clinica SL, C/ Marconi 72, 08191 Rubi (Barcelona), España

Can I pay in instalments?

Yes. Please visit the financing page for all the information about financing options.

What is the VAT number?

The VAT number for WKSP Clinica SL (Wellness Kliniek Barcelona) is B67609941.

Consultations

How can I prepare for the consultation?
May I bring someone with me to the consultation?

It is wise to bring your partner or a good friend to the consultation. You will receive a great deal of information and this means you will have someone with whom you can run through the information afterwards.

Surgery

What does fasting mean?

Fasting means that you may not eat or drink anything for eight hours before the operation. An empty stomach prevents any stomach contents from entering the windpipe or the lungs during the operation. If you have eaten or drunk something by mistake within the eight hours before the operation, let us know. It is extremely important that the anaesthetist takes this into consideration.

How will I get back to my hotel?

If you don't need to stay in the Kliniek after the operation, make the necessary transport, support and hotel arrangements in plenty of time. You cannot drive yourself back home or to your hotel after the operation. Also make sure you do not spend the night after the operation alone. Arrange for someone to accompany you and if wanted we can assist you with arranging a taxi service.

What do I need to bring?

We supply towels, a bathrobe and slippers. For the rest, pack whatever you'd like to bring with you. Think about how you'd like to pass the time before and after the operation: a puzzle book, laptop or smartphone?

Can you look after my jewellery?

No. It is unwise to bring money, securities or jewellery with you. There is space for storing your personal belongings in your own cupboard in the department. However, these cupboards cannot be locked, so it is unwise to bring valuable items with you. The Wellness Kliniek is not liable for any losses.

How long will the operation last?

This depends on the type of surgery you will be having. Our webpages give you a fairly good idea, but during your consultation your surgeon will be able to give you more detailed information. Make sure you share all your questions and concerns with your surgeon.

Will I get aftercare?

Yes. Aftercare and follow up consultations are free of charge. You will receive your surgeon's direct mobile phone number and details instructions on what aftercare at home is needed following surgery.

Can I get in contact with my doctor after surgery?

Yes. After surgery you will be given the surgeon's direct phone nr. The Wellness Kliniek staff will remain at your disposal 24/7 until you complete recovery.

Questions about treatments

Frequently asked questions about a certain treatment can be found on the page of that treatment. Please select the treatment of which you would like to view the frequently asked questions below:

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